Privacy Policy

Boulder Fire Restoration Pros ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our fire restoration services.

Information we collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and property address when you request an assessment or contact us
• Details about the fire or smoke damage you're experiencing
• Insurance carrier and claim information for direct billing coordination
• Payment information for service billing

We also automatically collect information when you use our website:

• Browser type, operating system, and device information
• Pages you visit and time spent on each page
• Referring website and search terms
• IP address and general geographic location

How we use information

We use the information we collect to:

• Provide fire and smoke restoration services
• Respond to inquiries and schedule assessments
• Coordinate with insurance carriers for direct billing
• Communicate about projects, billing, and updates
• Improve our website and services
• Comply with legal obligations

How we share information

We do not sell your personal information. We may share information with:

• Your insurance carrier, with your authorization, to coordinate claims and direct billing
• Subcontractors and trades engaged on your specific project
• Service providers who help operate our business (e.g., accounting, IT)
• Legal authorities if required by law

Data security

We implement reasonable physical, technical, and administrative safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to keep your information safe.

Your rights

You have the right to:

• Access the information we hold about you
• Request correction of inaccurate information
• Request deletion of information (subject to legal and contractual obligations)
• Opt out of marketing communications

Cookies and tracking

Our website uses cookies and similar technologies to improve your experience and analyze traffic. You can control cookies through your browser settings.

Children's privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact us

Questions about this Privacy Policy? Reach us at:

Boulder Fire Restoration Pros
1832 Pearl St
Boulder, CO 80229
contact@boulderfirerestorationpros.com
(303) 963-9968